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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by
Edition: 4th ed.
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Publication details: Boston [Mass.] ; London : McGraw-Hill/Irwin, c2004
Availability: Items available for loan: Carlow Campus Library (1)Call number: 658. Wexford Campus Library (2)Call number: 658, ... Not available: Wexford Campus Library: Checked out (1).
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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Series: McGraw-Hill/Irwin series operations management
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: Boston, [Mass.] ; London : McGraw-Hill, 2006
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Availability: Items available for loan: Carlow Campus Library (3)Call number: 658, ... Wexford Campus Library (3)Call number: 658, ...
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