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		Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 4th ed. Material type: Text; Format: print regular print ; Literary form: Not fiction Publication details: Boston [Mass.] ; London : McGraw-Hill/Irwin, c2004 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658. Wexford Campus Library (2)Call number: 658, ... Not available: Wexford Campus Library: Checked out (1). Place hold Place recall Add to cart (remove)
		Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A Bitner, Mary Jo Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Boston, [Mass.] ; London : McGraw-Hill/Irwin, c2003 Availability: Items available for loan: Carlow Campus Library (2)Call number: 658.8, ... Wexford Campus Library (2)Call number: 658.8, ... Place hold Place recall Add to cart (remove)
		Interactive services marketing / Raymond P. Fisk, Stephen J. Grove, Joby John. by Fisk, Raymond P John, Joby, 1957- Grove, Stephen J. (Stephen John), 1950- Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Boston, Mass. : Houghton Mifflin, 2003 Availability: Items available for loan: Carlow Campus Library (2)Call number: 658.8, ... Wexford Campus Library (2)Call number: 658.8, ... Wicklow Campus Library (1)Call number: 658.8. Place hold Place recall Add to cart (remove)
		Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Series: McGraw-Hill/Irwin series operations management Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Boston, [Mass.] ; London : McGraw-Hill, 2006 Online access: Link to the COMPANION WEBSITE for this publication Send a message to library staff if access to this online resource is unavailable. Availability: Items available for loan: Carlow Campus Library (3)Call number: 658, ... Wexford Campus Library (3)Call number: 658, ... Place hold Place recall Add to cart (remove)
		Services marketing : integrating customer focus across the firm. by Zeithaml, Valarie A Gremler, Dwayne D Bitner, Mary Jo Edition: 5th ed. / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Boston, [Mass.] ; London : McGraw-Hill, 2009 Availability: Items available for loan: Wicklow Campus Library (1)Call number: 658.8. Place hold Place recall Add to cart (remove)

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