The empowerment of service workers : (Record no. 17877)
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000 -LEADER | |
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fixed length control field | 01310nam a2200277 a 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 030625s xx 000 0 eng d |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Bowen, David E. |
9 (RLIN) | 68194 |
245 14 - TITLE STATEMENT | |
Title | The empowerment of service workers : |
Remainder of title | what, why, how, and when |
Medium | [Journal article] / |
Statement of responsibility, etc. | David E. Bowen and Edward E. Lawler III. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | Sloan Management Review Association. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | Web resource. |
490 #0 - SERIES STATEMENT | |
Series statement | Readings in the Management & Marketing of Services selected by Rita Byrne. |
500 ## - GENERAL NOTE | |
General note | From: Sloan Management Review, Spring 1992 v33 n3 p31(9) |
500 ## - GENERAL NOTE | |
General note | The library does not hold this article in hardcopy format. |
500 ## - GENERAL NOTE | |
General note | CW083 |
500 ## - GENERAL NOTE | |
General note | CW838 |
538 ## - SYSTEM DETAILS NOTE | |
System details note | Mode of access: World Wide Web. (IT Carlow users only) |
600 10 - SUBJECT ADDED ENTRY--PERSONAL NAME | |
Personal name | Bowen, David E. |
9 (RLIN) | 68194 |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Lawler, Edward E. III. |
9 (RLIN) | 68195 |
856 41 - ELECTRONIC LOCATION AND ACCESS | |
Uniform Resource Identifier | <a href="http://web7.infotrac.galegroup.com/itw/infomark/993/110/34476759w7/purl=rc1_ITOF_0_A12392267&dyn=8!xrn_1_0_A12392267?sw_aep=itc_web">http://web7.infotrac.galegroup.com/itw/infomark/993/110/34476759w7/purl=rc1_ITOF_0_A12392267&dyn=8!xrn_1_0_A12392267?sw_aep=itc_web</a> |
Link text | Read this article online via the InfoTrac Onefile Database |
856 41 - ELECTRONIC LOCATION AND ACCESS | |
Link text | Send a message to library staff if access to this online resource is unavailable |
Uniform Resource Identifier | <a href="mailto:libdesk@itcarlow.ie?subject=Resource%20unavailable ">mailto:libdesk@itcarlow.ie?subject=Resource%20unavailable </a> |
902 ## - LOCAL DATA ELEMENT B, LDB (RLIN) | |
a | 160106 |
903 ## - LOCAL DATA ELEMENT C, LDC (RLIN) | |
a | MARS |
907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) | |
a | .b10194320 |
b | net |
c | - |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Suppress in OPAC | 0 |
998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
Operator's initials, OID (RLIN) | 1 |
Cataloger's initials, CIN (RLIN) | 030626 |
First Date, FD (RLIN) | d |
Local | m |
-- | - |
-- | 4 |
No items available.