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Customer relationship management (CRM) : building the business case / Lynette Ryals, Simon Knox and Stan Maklan

By:

Ryals, Lynette

Contributor(s):

Material type: Text

Text

TextSeries: Management research in practice | Cranfield School of Management research reportsPublication details: Harlow : Cranfield School of Management and FT/Prentice Hall, 2000.Description: xvii, 119 p. ; 30 cmISBN:

0273650696
9780273650690:

Subject(s):

DDC classification:

658.812

Holdings ( 2 )
Title notes ( 1 )

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
General Lending	Carlow Campus Library General Lending	658.812 (Browse shelf(Opens below))	1	Available		40100
General Lending	Carlow Campus Library General Lending	658.812 (Browse shelf(Opens below))	2	Available		40101

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