Customer relationship management : making hard decisions with soft numbers / Jon Anton.
Material type: TextPublication details: Upper Saddle River, N.J. : Prentice Hall, c1996.Description: viii, 183 p. : ill. ; 25 cmISBN:- 0134384741
- 9780134384740
- 658.812
Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
General Lending | Carlow Campus Library General Lending | 658.812 (Browse shelf(Opens below)) | 1 | Available | 40030 |
Includes bibliographical references (p. 179-181) and index.
27.12