Customer relationship management (CRM) : building the business case / Lynette Ryals, Simon Knox and Stan Maklan
Material type: TextSeries: Management research in practice | Cranfield School of Management research reportsPublication details: Harlow : Cranfield School of Management and FT/Prentice Hall, 2000.Description: xvii, 119 p. ; 30 cmISBN:- 0273650696
- 9780273650690:
- 658.812
Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
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General Lending | Carlow Campus Library General Lending | 658.812 (Browse shelf(Opens below)) | 1 | Available | 40100 | |
General Lending | Carlow Campus Library General Lending | 658.812 (Browse shelf(Opens below)) | 2 | Available | 40101 |
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