Customer relationship management : making hard decisions with soft numbers / Jon Anton.

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Material type: Text

TextPublication details: Upper Saddle River, N.J. : Prentice Hall, c1996.Description: viii, 183 p. : ill. ; 25 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
General Lending	Carlow Campus Library General Lending	658.812 (Browse shelf(Opens below))	1	Available		40030

Includes bibliographical references (p. 179-181) and index.

27.12