Customer service for Irish students / Suzanne Twomey.
Material type:
TextPublication details: Dublin : Gill & Macmillan, 2002.Description: [7], 240 p. : ill. ; 25 cmISBN: - 9780717132478:
- 0717132471
- 658.812
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| General Lending | Carlow Campus Library General Lending | 658.812 (Browse shelf(Opens below)) | 1 | Checked out | 06/01/2020 | 53873 |
| General Lending | Carlow Campus Library General Lending | 658.812 (Browse shelf(Opens below)) | 1 | Available | 52729 | |
| General Lending | Wexford Campus Library Wexford General Lending | 658.812 (Browse shelf(Opens below)) | 1 | Available | 77608 | |
| General Lending | Wexford Campus Library Wexford General Lending | 658.812 (Browse shelf(Opens below)) | 1 | Available | 65772 |
Includes bibliographical references.
The customer is your business -- Communications -- On the telephone -- Teamwork -- Quality service -- Market research -- Case study - Ford -- Dealing with difference -- Consumer legislation -- Preparing a customer care programme.
25.99