Acquiring, processing, and deploying voice of the customer / M. Larry Shillito.
Material type: TextPublication details: Boca Raton, Fla. : St. Lucie Press , c2001.Description: xvi, 279 p. : ill. ; 24 cmISBN:- 9781574442908
- 1574442902 :
- 658.812 21
- .S545 2001
Item type | Current library | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|
Short Loan Collection | Carlow Campus Library Short Loan Collection | 658.812 (Browse shelf(Opens below)) | Checked out | 27/08/2020 | 83776 |
General Lending | Carlow Campus Library General Lending | 658.812 (Browse shelf(Opens below)) | Checked out | 27/08/2020 | 83777 |
General Lending | Carlow Campus Library General Lending | 658.812 (Browse shelf(Opens below)) | Checked out | 27/08/2020 | 83778 |
CW237
Includes bibliographical references (p. 269) and index.